Terms & Conditions
SHORTAGES OR SHIPPING DAMAGE:
Please notify Eddie Marine, Inc. Immediately for specific instructions. If parts are damaged, a claim must be filed with the freight carrier. Parts installed, modified or damaged will not be accepted. Do not return parts to Eddie Marine, Inc. WITHOUT authorization.
Call (909) 945-2830 for a return authorization number. Parts returned are subject to a restocking charge of 15%. No returns after 60 days.
RETURN AUTHORIZATION will be provided to the buyer upon furnishing the following information:
1. Eddie Marine, Inc. invoice number.
2. Part number.
3. Quantity to be returned.
4. Specific reason for return.
5. Preference of credit to account or refund.
Eddie Marine, Inc. reserves the right to refuse unauthrized returns.
1. Please reference return authorization number on all documentation.
2. Enclose a copy of the invoice.
3. Insure the package for full value.
4. Ship the package freight prepaid. No C.O.D.s will be accepted.
PLEASE EXAMINE THE CONTENTS OF THIS PACKAGE CAREFULLY. THEY WERE CHECKED TWICE BY OUR SHIPPING DEPARTMENT.
SHORTAGES RESULT FROM:
1.Articles being overlooked and thrown away with the packing material.
2. Merchandise being taken out before contents are checked in.
3. Damage, pilferage, or loss in transit--for which you should immediately file a claim with the transportation company.
SPECIAL ATTENTION should not be given to make certain that small articles are not thrown away with the packing material or left in the box.
EACH ITEM should be carefully checked with the packing slip.
Merchandise supplied according to your order is not returnable without permission. When desiring to return merchandise, please advise us by stating the reasons for the request, giving the date and the number of the invoice and purchase order (if available) covering the shipment. We will advise you if the merchandise is returnable and, if so, a service charge of 15% for restocking will be made.
NO ALLOWANCE will be made for shortages or damages unless we are notified within seven days, giving the date and the number of your invoice.
Your cooperation is greatly appreciated.
EDDIE MARINE, INC.