How do I return an item?

Returns
To return a part, please call (909) 945-2830 or send an email to sales@eddiemarine.com to request a return authorization number (RMA #). No returns will be accepted without this authorization. Parts returned MAY be subject to a restocking charge to cover clean up and repackaging. No returns will be accepted after 60 days.

Before calling for a return authorization, please verify that the products were purchased directly from Eddie Marine. Please note that we frequently drop ship products for our distributors and your package may contain an Eddie Marine packing slip even though it was purchased through another company. The company listed in the top left hand portion of your paperwork in the "BILL TO" box is who the parts were purchased from. Returns for parts purchased from companies other then Eddie Marine must be authorized by and returned to the selling party,

RETURN AUTHORIZATION will be provided to the buyer upon furnishing the following information:
1. Eddie Marine invoice number.
2. Part number.
3. Quantity to be returned.
4. Specific reason for return.
5. Preference of credit to account or refund.

Eddie Marine reserves the right to refuse unauthorized returns.

RETURN SHIPPING INSTRUCTIONS:
1. Please reference return authorization number on all documentation and mark it CLEARLY on the outside of the shipping box..
2. Enclose a copy of the invoice.
3. Insure the package for the full value.
4. Make sure the parts are packed adequately. Eddie Marine will not be responsible for any parts that are damaged in shipping.
4. Ship the package freight prepaid. No C.O.D.s will be accepted.

Please contact customer service for more information on returning an item. Thank you.